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Surge Assistance

Surge Assistance

Surges can happen.
Make sure you're covered.

SIGN UP ONLINE OR CALL 1-844-343-7506

Surge Assistance Plan

per month for up to
per year in protection
50% off the regular monthly price for the first 6 months
30-day, no hassle, money back guarantee

Plan Type:

Computers and other electronic devices in our homes do more for us every day, but they are vulnerable to electrical surges that can easily damage their sensitive circuitry, processors and microchips. And as our traditional household appliances incorporate increasingly advanced technology, the potential costs of an unexpected electrical surge can climb even higher.

While plug-in surge protectors offer some protection, they can lose effectiveness over time, and outfitting every electronic device in your home with a high-quality, up-to-date protector can be costly. And many insurance policies require deductibles that are higher than the replacement cost of many household appliances. For many homeowners, a comprehensive electrical surge protection plan you can trust that covers the repair and/or replacement of surge-damaged electronics help offer the greatest peace of mind.

Sign up online or call 1-844-343-7506

Affordable Solutions

This affordable solution saves you the expense of repairing or replacing your covered expensive electronics and electric appliances valued at $100 or more including:

  • Televisions
  • DVD/Blue-Ray Player
  • Game Consoles
  • Ovens
  • Clothing Washers
  • Clothing Dryers
  • Computers
  • Printers
  • Scanners
  • Window Air Conditioning Units
  • Refrigerators
  • Dishwashers
  • Microwaves

PLEASE NOTE: You are not required to purchase products or services in order to receive the same quality service from your local electric utility company. Your decision to purchase or not purchase this product or service will not influence the delivery of retail electric service to you by FirstEnergy.

Surge Assistance FAQs

An electrical surge is a burst of electricity or electrical current which can be caused by natural or man-made events, including lightning strikes and power coming back on after an outage. An electrical surge can accelerate wear and tear and result in failure of electrical products.

An electrical surge can damage the computers, devices, televisions, and other appliances that are common in today’s homes.

An electrical surge may be caused by natural or man-made events. Common natural events include lightning hitting power, telephone, or cable lines, and trees, birds or animals coming into contact with power lines. Man-made events include vehicle accidents involving utility equipment. Other sources include the cycling on and off of large motors or compressors in refrigerators, air conditioners and other equipment, poor grounding and improper or faulty wiring.

Electrical surges typically enter your home through electric, cable and telephone utility lines. However, other outdoor lines – such as electronic dog fences, irrigation systems, yard light circuits, well pump feeds or low voltage lighting systems – can also be an entry point.

Every day, homes are using electronics, systems, and appliances that contain extremely sensitive microchips, microprocessors, and circuitry. Electrical surges accelerate wear and tear, which may increase repair frequency, repair costs and product failure.

High quality plug-in surge protectors are always a good choice. They offer physical and sometimes financial protection. However, protecting every electronic device in your home with such surge protectors can be expensive. Our Surge Assist Program is a low-cost plan that helps offer protection from the cost of damage to the covered electronics in your home.

No. There is no equipment to install or purchase.

Insurance coverage for losses resulting from electrical surges may depend on your policy, as well as how the electrical surge happened. If covered by your insurance, your deductible can often be as much as the repair or replacement cost.

Call us at 1-800-505-7283 or email us within twenty (20) days of the electrical surge, and we will start the claim process. We will investigate the claim, evaluate the damage, review estimates and finalize your claim.

See the Surge Assist Program Terms and Conditions.

See the Surge Assist Program Terms and Conditions.

For more information, call 1-800-505-7283.

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